The Friends and Family Test (FFT) is a short questionnaire which gives you the chance to provide feedback on the care and treatment you’ve received at our GP surgery. It also helps us to improve our services and see where we’ve done things right!
The questions are answered anonymously which means you don’t have to give us any personal information. You can have a family member or carer help you complete the survey.
We welcome comments and suggestions that help us improve our service to you. The best way to do this is to fill in our FFT. This will only take a few minutes to fill in.
The FFT gives a method to highlight both good and poor patient experience. This kind of feedback is vital in transforming NHS services and supporting patient choice.